If you wish to transfer your domain from other registrar to ours.
Click Here
Before making transfer to a domain we should understand the rules of it.
Transfer can be possible only if
1.A domain can be transferred prior to atleast 5 days of expiry if it belongs to different registrar
2. Domain Should be in Unlocked state which can make the transfer process possible, if domain is locked that means its preventing from transfer, to check lock or unlock u can go to their whois service and see the status